Dear Guest User,Greetings from Amari Kuala Lumpur. Thank you so much for your lovely review! It is so wonderful to know the experience of your stay with us along with convenient location. It is our pleasure to welcome you back, and knowing it’s your third visit with us is truly special!We look forward to welcoming you again in the future for another memorable stay!Warm regards,The Management
Dear Princess29, Greetings from Amari Kuala Lumpur!! Thank you so much for the shoutout! We're so glad that you consider us the best hotel and our team made you feel at home. It is really fulfilling to know about our team members hospitality as well. We can't wait to host you again for another memorable stay. See you soon!! Warm regards, The Management
Dear Anonymous User,Greetings from Amari Kuala Lumpur. Thank you for taking the time to share your feedback about our hotel and we are truly grateful that you have enjoyed your stay and our selection of breakfast buffet at Amaya Food Gallery. With regards to the convenience store, there are some shops available such as 7-eleven (24 hours) and mynews.com which is a 2-minute walking distance from our hotel. There is also a grocery store called TMG Mart which is located in KL Eco City Mall which will take about 5-minute walk from Amari Kuala Lumpur. Please feel free to ask any of our friendly team members for directions should you need to visit the stores during your future stay. See you soon!! Warm regards, The Management.
Dear Anonymous User,Greetings from Amari Kuala Lumpur. It is so grateful to know that you have chosen us as your preferred hotel to stay. It fills us with joy to know that we continue to be one of your favourite hotels. We truly appreciate on your kind feedback and looking forward to welcome you again for a more eventful stay with us. Warm regards, The ManagementWarm regards,The Management
Dear Guest, Thank you for your review! We’re pleased to hear that you found our amenities and service to be excellent and that our team was friendly and welcoming.We appreciate your comments about the location and the need for a comb in the room. Your feedback about the lobby air conditioning will also be taken into consideration.We hope to welcome you back for another enjoyable stay!Best regards,The Management
Dear Guest User,Greetings from Amari Kuala Lumpur and thank you for the feedback. We apologize for the stains on the sheets during your check-in as this is not the standard we strive for. We also appreciate your feedback on the breakfast variety and will work on introducing more options.Thank you for recommending us as your first-choice hotel. We look forward to welcoming you back for a better experience!Warm regards,The Management
Dear Anonymous User, Thank you for your wonderful review! We are thrilled to hear that you enjoyed your stay at our new hotel and appreciated our strategic location, making it easy to access The Gardens Mid Valley via the sky bridge. It’s great to know that you found the room clean and loved the variety of pillows and comfortable mattress.We strive to provide great value for our guests, and your kind words affirm our efforts. We look forward to welcoming you back for another delightful stay!Warm regards,The Management
Dear Youqiang,Thank you for your positive review of your stay at Amari Kuala Lumpur! We’re delighted to hear that you enjoyed our friendly service and appreciated our staff's ability to communicate in Chinese.We're glad you found our location convenient, just a short walk from the station. Your recommendation means a lot to us, and we hope to welcome you back for another enjoyable stay!Warm regards,The Management
Dear Elmo12345678,Thank you for your detailed review! We’re thrilled to hear that you appreciated our enthusiastic staff and the quality of our facilities. It’s great to know that you enjoyed the breakfast variety as well.We understand your points regarding the room size and location, and we’re glad that our area suited your preferences. Your feedback helps us to continually enhance our services.We hope to welcome you back for another enjoyable stay!Best regards,The Management
Dear Guest,Thank you for sharing your feedback on your recent stay in our Superior Room at Amari Kuala Lumpur. We’re pleased to hear that you found our location convenient for dining, shopping, and transportation, and that you appreciated our amenities and service.However, we are deeply sorry to learn about the issues you encountered with cleanliness, including the presence of cockroaches and the condition of the walls. This is certainly not the standard we strive to maintain, and we take such matters very seriously.Please be assured that your feedback has been shared with our housekeeping and pest control teams for immediate review and action. We are committed to ensuring a clean and comfortable environment for all our guests, and your comments will help us in our efforts to improve.We sincerely apologize for the inconvenience you experienced and hope to have the opportunity to provide you with a much-improved experience in the future.Best regards,The Management
