Dear Anonymous User,Thank you very much for sharing your wonderful feedback.We’re delighted to hear that you enjoyed our great location with easy walking access to The Gardens and Mid Valley, as well as our breakfast selection. It’s especially rewarding to know that you plan to stay with us again on your future short trips to Kuala Lumpur.We truly appreciate your support and look forward to welcoming you back to Amari Kuala Lumpur again very soon.Warm regards,The Management
Dear WaiKuen Ng,We are truly delighted to hear that your recent stay in our Deluxe Room exceeded your expectations. It was our pleasure to be part of your wedding anniversary celebration.Thank you for your kind words about the cleanliness and spaciousness of the room, the variety at breakfast, and the convenience of our sheltered walkway to The Gardens Mall and Mid Valley. Your appreciation means a lot to our team.We look forward to welcoming you back again soon for more memorable experiences at Amari Kuala Lumpur.Warm regards,The Management.
Dear Nazri_Tahir,Thank you very much for taking the time to share your detailed feedback.We’re delighted to hear that you enjoyed our clean and comfortable hotel, convenient location near Mid Valley and The Gardens Mall, and easy access to the LRT at Abdullah Hukum. It’s wonderful to know that our breakfast selections, especially the curry mee and roti jala, made a memorable impression—you’ll be happy to know we’ll pass your compliments to our chef!We also appreciate your comments about the nearby attractions. Your feedback is valuable as we continue to look for ways to enhance the guest experience and provide more recommendations for local activities.It was a pleasure having you with us, and we look forward to welcoming you back to Amari Kuala Lumpur on your next visit.Warm regards,The Management
Dear Seunie,Thank you for sharing your detailed feedback. We're glad to hear that your room was clean and tidy, and that you appreciated the convenience of having 3M filtered drinking water, part of our commitment as a Certified Green Hotel to reduce single-use plastics.We’re sorry to hear that the bed and slippers didn’t meet your comfort expectations, and we sincerely apologise for the morning noise from the quarantine room cleaning. Your comments have been shared with our housekeeping team to help us improve guest rest and comfort.Regarding the minibar, it’s available as part of our Club Room benefits, which also include additional amenities and privileges. We hope you’ll consider booking a Club Room on your next visit to enjoy these added touches.Thank you also for highlighting the parking process and the convenience of nearby food options like 7-Eleven. We’re always working to refine the guest experience, and your insights are truly appreciated.We look forward to welcoming you back to Amari Kuala Lumpur perhaps for a longer and restful stay.Warm regards,The Management
Dear S M SAFAYET, Thank you so much for leaving us a review. Creating a cozy and welcoming atmosphere is at the heart of what we do at Amari Kuala Lumpur, and it’s wonderful to know it made a difference in your stay. We look forward to making your next visit just as warm and memorable. See you soon at Kuala Lumpur. Until safe travels!! Warm regards, The Management
Dear Guest User, Thank you for staying with us at Amari Kuala Lumpur. We're glad to hear that your late check-in went smoothly and that Mervyn ensured a seamless arrival experience. We’ll be sure to share your kind words with him. Looking forward to welcoming you back again soon for another wonderful stay at Amari Kuala Lumpur. Warm regards, The Management.
Dear Rabbit 123,Thank you so much for your kind words. We’re truly honoured to remain your top choice in Kuala Lumpur.It’s wonderful to hear that you enjoyed the spacious room, our service, and the unbeatable convenience of being just steps away from Mid Valley Megamall and The Gardens Mall. Whether it’s your first visit or a return after some time, we’re always here to make you feel right at home.Looking forward to welcoming you back again soon for another comfortable and memorable stay at Amari Kuala Lumpur!Warm regards,The Management
Dear DAPHNE_NG,Thank you for choosing Amari Kuala Lumpur. It was a pleasure to have you with us. We’re truly grateful you took the time to share your experience, and we’re glad to hear you enjoyed your stay.Your feedback means a lot to us, and we hope to welcome you back again soon for another comfortable and memorable visit. Whether it’s for business or leisure, we’ll be here to make your next stay just as enjoyable.Warm regards,The Management
Dear Vivii_,Thank you once again for staying with us at Amari Kuala Lumpur. We truly appreciate your thoughtful feedback and the time you took to share your experience. For your comfort, we’re pleased to share that a pillow menu is available beside the bedside table, allowing you to select the pillow that best suits your preference.Should you require additional support during your stay, a mattress pad can be requested through our front desk or housekeeping team — we’ll be happy to arrange it for you.We look forward to welcoming you back for another enjoyable stay in the near future. Just a gentle reminder, don’t forget to validate your parking ticket at the front desk each time before exiting, to ensure a smooth departure.Warm regards,The Management
Dear Guest User,Thank you for your continued support and for sharing your experience with us. We're truly sorry to hear that your recent stay did not reflect the comfort you've come to expect from Amari Kuala Lumpur.We regret that the room felt smaller and less fresh than usual, and that the mattress and water pressure affected your rest. This is certainly not the experience we aim to provide, and we appreciate you bringing these matters to our attention. If you could kindly share your reservation details, we’d be happy to investigate further and ensure appropriate follow-up.For future visits, we recommend booking in advance to secure your preferred room category. Should you prefer additional support, our team can also arrange a mattress pad upon request to enhance sleeping comfort. We’ll also take note of your feedback regarding the room setup and artwork.Thank you again for your honest input. We hope to have the opportunity to restore your confidence in a future stay.Warm regards,The Management
